Build Ecommerce customer support agent
This quickstart guides you through building an intelligent e‑commerce customer support agent. The agent uses RAGFlow’s workflow and Agent framework to automatically handle common customer requests such as product comparisons, usage instructions, and installation bookings—providing fast, accurate, and context-aware responses. In the following sections, we will walk you through the process of building an Ecommerce customer support Agent as shown below:
Ingestion pipeline quickstart
RAGFlow's ingestion pipeline is a customizable, step-by-step workflow that prepares your documents for high-quality AI retrieval and answering. You can think of it as building blocks: you connect different processing "components" to create a pipeline tailored to your specific documents and needs.